Setting Up Automatic Replies

The process for setting up Automatic Email Replies for when you are away from your office and unable to reply will be different depending on whether your UO email account is an Exchange account, or an IMAP account.


How do I know if I am using Exchange or IMAP?

If you are a student, you are using IMAP.

If you are faculty or staff and are using Outlook to read your email, you are most likely using Exchange. Exchange is available only to faculty and staff.

For faculty and staff using Exchange, the following will apply:

  • You will not be able to view your emails using Webmail. To view your emails using a web browser, you will need to go to
  • You will mostly likely be using Outlook to view your emails. You may use other email clients, such as Mac Mail or Thunderbird, but Outlook is strongly recommended for Exchange users.
  • You will have an email forward of <username> and you will not be able to modify it at
  • You will not be able to set up other email clients as IMAP for your email address. You will need to contact your Exchange Administrator for instructions on how to configure an email client for Exchange.

If you are still unsure if you are using IMAP or Exchange, please contact the Information Services Technology Service Desk.

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